Autobody News
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Body Shops Embracing AI Processes Positioned to Lead: June CIECAST Explores Future of AI in the Collision Repair Industry
Published in Autobody News Artificial intelligence (AI) isn’t just a vision for the future; it’s here now, and as it becomes more prevalent in the collision repair industry, body shops need to prepare to navigate its integration into various technologies… or risk being left behind. During the June CIECAST, “The Future of AI in the Collision Industry,” Driaan du Toit, Vice President of Business Development at Solera, and Evan Davies, Solera’s Chief Technology Officer, shared insights on the ways that AI is currently used in the collision repair industry, as well as its future uses. du Toit began by acknowledging, “We all know the world has changed significantly over the…
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WIN’s 2021 Virtual Conference Demonstrates Collision Industry is “Stronger Together”
Published in Autobody News After skipping 2020’s annual event due to the worldwide pandemic, the Women’s Industry Network (WIN®) worked diligently to host the 2021 WIN Educational Conference virtually. Held on May 4th and 5th, this year’s conference theme was “Stronger Together.” Event emcee Chelley Canales, an inspirational author, coach and speaker, brought her brand of infectious energy to the 2021 WIN conference while introducing each session, and she kicked the event off by introducing Outgoing Chair Cheryl Boswell who welcomed attendees and noted that WIN had reached record membership with 562 members. Reiterating the organization’s vision to be “THE network driving the future of collision repair by attracting, developing…
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Texas House of Representatives Votes in Favor of Appraisal Clause Requirement
Published in Autobody News On May 13, House Bill 2534 passed the Texas House of Representatives by a vote of 91-50. If signed into law, the legislation requires insurers to include appraisal clauses on all automotive policies, but it also includes the untraditional stipulation that the loser refunds the winner’s appraiser’s fees and expenses. All other appraisal expenses, including umpire fees, are split evenly between the two parties. Representative Travis Clardy (R – Nacogdoches) sponsored the bill, and prior to the House’s vote, he explained, “House Bill 2534 has to do with the Right of Appraisal. This is a longstanding tradition in the Insurance Code, but this will make it…
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Parts Authorization, Indemnification and More—Documentation Part 3
Published September 23, 2014 in Autobody News Over the past two issues (see August and September Autobody News), industry attorney Erica Eversman has offered some insights into the various types of documentation that collision repair facilities can use to protect their interests and help them obtain proper compensation for work performed. In the final installment in this series on repair documentation, Eversman helps explain the purpose for and how to use the Parts Notice/Authorization and the Indemnification/Hold Harmless Letter, with a few additional documents. The Parts Notice/Authorization is an important form for repair shops to utilize since most states have statutes pertaining to the use of used or aftermarket parts which requires the…
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Repair Documentation Series, Part 2: Assignment of Proceeds and Writ of Replevin
Published August 22, 2014 in Autobody News Repair documentation plays an important role in your collision repair business, but many shop owners are not very familiar with what they need to protect their interests, so I’ve turned to an industry-leading attorney to provide crucial information on what you need to know about documentation in the collision repair industry. Last month, Erica Eversman, Chief Counsel for Vehicle Information Services, Inc. and founder of the Automotive Education and Policy Institute, a non-profit organization geared toward educating consumers, explained how collision repair facilities can use the Authorization to Repair and Repair Contract to receive proper compensation from insurers in legal battles. While those…
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How to Write an Authorization to Repair and Repair Contract—Documentation Part 1
Published July 29, 2014 in Autobody News When I first started to write about the collision repair industry, I was astonished by the plethora of issues that can arise on any given day, but what surprised me the most was the difficulty that so many repair facilities face when trying to receive proper compensation for the work they have (already performed); after all, I fully expect to be paid for the work I do, and as a consumer, I would hope that the people who repair my vehicle receive the same consideration. Unfortunately, I now know that is not always the case, but I’ve also learned that there is a…
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Combat the Tech Talent Crisis with CREF
Printed in Autobody News With the average technician age approaching 50 years old, shops and other collision repair industry businesses are in desperate need of qualified entry-level staff to fill positions as technicians age out. The industry has a major problem, but by supporting the schools that educate future collision repair employees, the Collision Repair Education Foundation (CREF) offers the solution! CREF is a 503(c)(3) nonprofit organization that facilitates the industry’s generosity by investing in collision repair educational programs around the country, helping equip school shops, and funding student scholarships, among many other endeavors that serve to attract, properly train, and retain more qualified collision professionals. Since 2009, the Foundation…
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Getting Paid Starts at the Beginning of the Process: MSCRA Hosts Collision Hub for Estimating Training
Printed in Autobody News “You get to decide what you want to charge and what line items to put on an estimate,” Kristen Felder of Collision Hub stated during an estimating training session, taught by Larry Montanez III of Collision Hub and hosted by the Mississippi Collision Repair Association (MSCRA). She noted, “Getting paid is part of the process that has to start at the beginning when you write your preliminary estimate.” MSCRA Executive Director Josh Kent welcomed attendees, thanked association sponsors, and introduced the evening’s trainer. After reading the antitrust statement, Montanez examined the six steps to completing a damage report: gather information and data, look up procedures, report…
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Baker’s Collision Recognized by Ohio EPA for Staying on Cutting Edge of Environmental Progress
Published in Autobody News Baker’s Collision Repair Specialists in Mansfield, Ohio was recently recognized by the Ohio EPA for achieving its E3 (Encouraging Environmental Excellence) Achievement Level, obtained for “completing pollution preventing activities that decreased emissions from painting operations, initiating activities in management commitment, employee involvement, energy efficiency, continuous improvement and recycling.” DeLee Powell, president of Baker’s Collision, is proud of the accomplishment which she views as “acknowledgement that they recognize the efforts that we have put forth. We are honored to be recognized for doing something that is good for our business and, in turn, good for our community and the environment. At Baker’s, we’ve always benefitted from being…
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New Jersey Collision Repair Professionals Want Schools to Put Students First
Published in Autobody News John Truman, owner of Truman Muscle Car Parts in Egg Harbor Township, NJ, has been fighting to save local collision repair education programs since 2014, when he learned that his alma mater, Atlantic County Institute of Technology, had discontinued its high school auto body program. “In the last seven years, auto body education programs closed in Atlantic and Cumberland counties. The collision repair industry is poising to shut down – we need new techs NOW; however, many of the vo-tech auto body programs are dying. Once they’re gone, they’re gone for good. It’s impossible to bring them back!” Truman stressed. Truman’s passion for the collision repair…
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CREF Helps Student-Turned-Industry-Pro Clear Collision’s Hurdles
Written on behalf of the Collision Repair Education Foundation. Printed in Body Shop Business. Printed in Autobody News. When the Collision Repair Education Foundation erased Destiny Potter’s student debt in 2017, it did not erase every challenge she’d face while pursuing a career in the collision repair industry, but with the support of the Foundation, a solid education, devotion to the industry, and some good old-fashioned determination, Potter is jumping every hurdle in her path – and gaining loads of experience along the way! A mixture of factors sparked Potter’s interest in the collision repair industry. At age five, she helped her father with small repairs on his vehicles. They…
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Get to Know WIN’s 2019 MIW Honorees
Published in Autobody News The Women’s Industry Network (WIN) recently announced that four women will be honored as Most Influential Women (MIW) and celebrated at the MIW Gala and Awards Ceremony in May. The ceremony will be held during WIN’s Educational Conference in Fort Lauderdale, FL, from May 6–8. Originally established by AkzoNobel in 1999 and taken on by WIN in 2013, the MIW program aims to recognize women whose leadership, vision and commitment to excellence have enriched the collision repair industry. The 2019 MIW honorees are Yen Hoang, CEO of UYL Color; Erica L. Schaefer, Mopar collision marketing manager at Fiat Chrysler Automobiles (FCA); Kathy Mello, CFO of TGIF Body Shop; and Judy Folk, manager of…
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Get to Know WIN’s 2018 MIW Honorees
Published in Autobody News The Women’s Industry Network (WIN) recently announced that four women will be honored as Most Influential Women (MIW) in 2018. They will be celebrated at the MIW Gala and Awards Ceremony, held during WIN’s Educational Conference in Indianapolis May 7–9. Originally established by AkzoNobel in 1999 and taken on by WIN in 2013, the MIW program aims to recognize women whose leadership, vision and commitment to excellence have enriched the collision repair industry. The 2018 MIW honorees are Shelly Bickett, Director and Co-Founder of Fix Auto USA; Mary Mahoney, Vice President of the Insurance Replacement Division for Enterprise Holdings; Marie Peevy, Owner of Automotive Training Coordinators LLC; and Collisionista Petra Schroeder. While all…
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Women in Automotive Empower One Another at 2019 Winter Conference
Published in Autobody News On Dec. 15-16, 2019, Women in Automotive (WIA) hosted its 2019 Winter Conference at the Omni Rancho Las Palmas Resort in Palm Springs, CA. WIA Board Member Scotty Reiss shared, “The big topic of this winter’s Women in Automotive conference was empowerment: how we empower ourselves, how we support each other and how we see ourselves. [Our presenters] shared not only how they have achieved their success but also, how we can help other women to achieve theirs, and how we develop leaders for the future.” “There was also a lot of discussion about how to develop Millennials into great team members, how to support each other by building a…
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AWAF Hosts Seminar on Emotional Intelligence
Published in Autobody News On June 8, the Automotive Women’s Alliance Foundation (AWAF) hosted a Professional Development Workshop on Emotional Intelligence (EI) called “The Heart of Great Leadership” at the VisTaTech Center at Schoolcraft College in Livonia, MI. Corinne M. Smereka, who is in charge of Workforce Training Solutions for the Schoolcraft Business Development Center and is also co-chair of AWAF’s Professional Development Committee, taught the session, which was attended by more than a dozen industry professionals. Smereka explained, “Emotional intelligence is critical for enhancing leadership abilities. In fact, studies have found that 67 percent of all competencies deemed essential for high performance were related to EI. “Most people achieve technical and…
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Collision Repair’s Unsung Hero: How Does CREF Distribute In-Kind Donations to Vo-Tech Schools Around the U.S.?
Published in Autobody News Each year, the Collision Repair Education Foundation receives millions of dollars’ worth of in-kind donations from generous industry companies and professionals eager to support the next generation of collision repair professionals. Donations include tools, equipment and even car parts, which are distributed to the collision repair programs in need at vo-tech schools around the country. With so many large-scale donations and a limited staff, distribution seems an impossible task for CREF to manage alone – and it is! As the Foundation’s efforts to raise awareness of the challenges in collision repair education gained traction, the industry’s generosity caused CREF leaders to ask about schools offering warehouse…
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Be Prepared and Be Ready: Tips for Selling Your Business
Printed in Autobody News If you own a collision repair business, you will eventually have to ask: “Is it time to sell?” Rick Schwartz of Schwartz Advisors discussed this important decision during “Tips on Selling Your Business,” on October 21st as part of ASA’s Webinar Wednesday series. Tony Molla, ASA vice president of industry relations, introduced Schwartz and the presentation: “While it’s not uncommon to have a succession plan in place, changing circumstances can and often do require a different strategy. It’s an individual decision that can only be made by a business owner.” Beginning by looking at mergers and acquisitions (M&A) over the last decade, Schwartz pointed out the…
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AASP/NJ: Citing Section 64 Could Backfire on Insurers
Printed in Autobody News Non-DRP shops in New Jersey often receive requests to match DRP pricing from insurers, who cite NJ 17:33B-36.1, commonly known as Section 64. AASP/NJ Executive Director Charles Bryant has voiced a plethora of concerns related to this statute and its impact on labor rates, but he recently pointed out that the “terms and conditions” phrase within Section 64 could require insurers to rethink their position on using it to force “prevailing” labor rates. Section 64 begins: If an insurer has a financial arrangement with one or more auto body repair shops or other repair facilities or a network of facilities for the purpose of repairing vehicles…
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Beth Rutter Shares Sneak Peek of Pilot Program
Printed in Autobody News Four guest speakers attended the St. Louis I-CAR Committee’s September virtual meeting, including collision repair industry professional Beth Rutter who spoke about the Pilot Program. Rutter graciously agreed to share some additional information with Autobody News. The Pilot Program originated three years ago at Ranken Tech, where Collision Director John Helterbrand designed an apprenticeship program to ensure that collision students are prepared to successfully enter their career after graduation. Students work with mentors at local shops, obtaining hands-on repair experience in conjunction with classroom education, as the taught tasks begin with the most mundane and progressively advance as the student’s knowledge and skill advances. “Students rotate…
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100-Year-Old Shop Enjoys State-of-the-Art Color Matching with Lusid GenRock
Published in Autobody News Longevity sets Runge’s Auto & Tire apart from the competition in Chicago, Ill. The 18,000 square foot facility has been home to automotive repair shops since 1920, before being purchased by the Runge family in 1963. The reputation the shop has built in the community over the past century has driven the success of the business, according to body shop manager Joe Sobczac, who began working for Ralph Runge shortly after the family acquired ownership. “Boasting a longevity of 100 years means that we serve third and fourth generation customers, and we’ve been able to retain that business because our focus is on treating people the…
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Modern Auto Body Triples Production with Accudraft Paint Booths and Prep Station
Published in Autobody News Founded in 1932, Modern Auto Body in South Orange, NJ, boasts a reputation for trustworthiness, superior quality, and customer service, but as word of the shop’s excellence spread to neighboring communities, owner Jack Haberman identified the need to expand his space to meet his client’s demands just three years after taking ownership of the business. In 2016, Modern Auto Body relocated to its current location, offering 14,000 square feet of production space. Knowing that he also needed to equip the shop with tools designed for high-volume operations, Haberman turned to Accudraft for all his paint hardware needs. In addition to installing two Accudraft XL downdraft paint…
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CREF Scholarships and Support Enable Body Shop Estimator to Move Up the Ladder Faster
Written for the Collision Repair Education Foundation, Printed in Autobody News Hoffman Estates, Ill. (September 16, 2020) – Justin Furman, an estimator at Bill Brown Ford on the fast track to becoming a manager, largely credits his career successes to the support he received from the Collision Repair Education Foundation (CREF) and PPG. “The scholarships I received from the industry enabled me to graduate college with a bachelor’s degree in Technology Management, virtually debt-free,” Furman said. “Unburdened by worries about college debt, I was able to focus my attention on my passion for the automotive industry,” Furman added. “Additionally, my relationship with CREF provided a solid foundation to show the…
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CARSTAR Owner Keeps Up with Industry Changes
Published in Autobody News David Ellis, owner of CARSTAR Ellis Brothers Collision in Milford, MI, joined the CARSTAR franchise network in 2019 “in order to keep up with the changes in the industry, to up my game, and to have access to the tools, technology, training, analytics, metrics and nationwide warranty that will set me up for success in this rapidly changing industry.” Although his shop has recently joined the CARSTAR network, Ellis has over two decades of automotive industry experience. In 1999, he founded Complete Automotive Restoration Inc. (CAR Inc.) and “grew the business to one of the largest mobile paint companies in the state. That growth required us…
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Turn Eight Common Shop Owner Mistakes into Positive Life Lessons with Mike Anderson
Published in Autobody News Mike Anderson of Collision Advice recently explained how to turn eight common collision shop owner mistakes into life lessons to benefit their businesses. “When you look at mistakes you’ve made, you have to realize that they aren’t mistakes if you’ve learned from them, and when you learn from them, they become life lessons. I’ve got a lot of life lessons I’d like to share today,” Anderson began. While presenting “Life Lessons of Collision Shop Owners” on Sherwin-Williams’ Ecolean University, Anderson was joined by Mike Lanza, Manager of Business Consulting Services at Sherwin-Williams Automotive Finishes, as they discussed why shops struggle and how to fix it. Anderson’s…
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VersionEX Autobody Hooked on GenRock by Lusid Technologies
Printed in Autobody News Shop & Product Showcase Devin Hansen, owner of VersionEX Autobody in Eugene, OR, was raised in Okinawa, Japan and immigrated to the U.S. when he was 15 years old. “I always had a passion for cars because that was a big part of my culture,” he shared. “When I moved to America, I bought a 1996 Nissan in honor of my heritage. I started working on the car in my parents’ driveway, but the cold, rainy weather in Oregon wasn’t ideal, so a friend and I invested in a small, 300 square foot shop space where we could work on cars.” After tinting his own windows,…
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NORTHEAST Collision P.R.E.P. Kicks Off with Mark Olson’s Bulletproof File
Printed in Autobody News This year’s Collision P.R.E.P. program commenced on August 6th with “Documenting for Repair Process and Liability, and Building a Bulletproof File,” presented by Mark Olson of VECO Experts. Hosted by the Washington Metropolitan Auto Body Association (WMABA), Collision P.R.E.P. is the educational portion of AASP/NJ’s Virtual 2020 NORTHEAST Automotive Services Show. “There’s a much bigger picture than what you’re probably already doing in your shop,” Olson began. “You’ve got to get it right the first time. You don’t have a second chance to get the right information. As soon as the car enters your shop, you need to start taking pictures of the vehicle and the…
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Hawaii Shop Increases Net Profit with AkzoNobel’s ACOAT Selected Performance Group
Since 1937, Island Fender has been providing high-quality collision repairs to Honolulu, Hawaii and the surrounding area. Utilizing the latest technology in collision repair, framework, alignment and painting, Island Fender offers superior workmanship and service. According to owner Van Takemoto, the key ingredient to his shop’s success is his involvement with AkzoNobel’s Acoat Selected Performance Group. He shares, “The Acoat Selected Performance Group helped me build my body shop from $50,000 monthly sales to $250,000 and increased our net profit. With the profit generated from the shop, we were able to invest in the real estate instead of paying rent. Over the years, the cash flow from the shop and…
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Bogi Lateiner Discusses Post Corona Customer Care and Communications
Printed in Autobody News Now that the world has been dealing with the COVID-19 pandemic for a couple months, things are slowly starting to reopen, leading people to talk about the new normal and what life will be like post-corona. Bogi Lateiner, of All Girls Garage, dove into the topic of “Post Corona Customer Care and Communication” during a recent installment of a collaborative series of technical and management classes focused on necessary topics for navigating business operations during the COVID-19 pandemic. The series is hosted by the Carquest Technical Institute and Worldpac Training Institute (CTI+WTI.) Charlie Sanville, most commonly known as the Humble Mechanic from YouTube, introduced Lateiner, who began by posing several questions: “How…
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NY Shop Owner Opts to Close Shop During COVID-19 to Protect Employees
Printed in Autobody News New York has been one of the areas hit hardest by the coronavirus pandemic, with more than 15,000 deaths from COVID-19. When the governor closed schools March 16, Anthony DeMieri, owner of Frog Hollow Collision in Bethpage, NY, made the business decision to close his shop doors, even though collision repair shops were deemed essential. “It was a health decision,” he said. “I’m in the middle of New York. It’s a war zone, and these guys just don’t get it. They think it’s a joke, but it’s not a joke.” Frog Hollow Collision is located just outside New York City, but the shop’s employees live in Brooklyn and Queens.…
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5th Annual Texas Trade Show Breaks Records, ABAT Announces Merger with HABA
Printed in Autobody News The Auto Body Association of Texas (ABAT) hosted its 5th Annual Texas Auto Body Trade Show at the Will Rogers Memorial Center in Fort Worth, Texas, on Sept. 20 and 21. Attracting hundreds of collision repair industry professionals from Texas and around the country, the show broke every previous year’s attendance record, with attendees excited to network with peers, engage in invaluable educational seminars, and learn about exhibitors’ latest products and services. ABAT also used the opportunity to publicly announce its decision to merge with the Houston Auto Body Association (HABA) to create a larger united front and better serve the industry at-large. ABAT and HABA have had a close relationship…
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Collision Repair Community Provides Aid Amidst Corona-Crisis
Printed in Autobody News COVID-19 has ravaged the U.S. for more than a month, but even as social distancing separates us physically, people around the world have come together to support and aid one another. In the collision repair industry, equipment suppliers, paint manufacturers and industry associations have been hosting free informative webinars related to the ongoing crisis and updates on legislation, as well as other important topics. Also, as essential personnel, collision repairers around the country have been hard at work, repairing ambulances, police vehicles and the vehicles of medical and other essential personnel. Greg Murphy of Murphy’s Auto Body Frame in Crossett, AR, reported his shop was repairing three police vehicles.…
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SCRS Offers Free 401(k) Plan Analysis to Collision Repair Industry Businesses Through Virginia Asset Management
Printed in Autobody News The Society of Collision Repair Specialists (SCRS) reiterated it is offering free retirement savings plan consultations to collision repair industry businesses in partnership with Virginia Asset Management, during a Feb. 26 webinar entitled “SCRS 401(k) Plan: Everything You Need to Know about Switching from an Existing Plan.” “SCRS is really excited to share information about our Multiple Employer Retirement Plan (MEP), a customized 401(k) plan solution created specifically for SCRS members,” said SCRS Executive Director Aaron Schulenburg. “Our goal is to increase retirement savings for industry professionals.” Schulenburg encouraged collision repair industry businesses to take advantage of this opportunity. “There’s no fee for the one-on-one conversations with SCRS’s financial advisors to evaluate…
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Mike Anderson Discusses “Utilizing Technology to Thrive and Not Just Survive in 2020” during February CIECAst
Printed in Autobody News On Feb. 13, CIECA offered a CIECAst webinar entitled “Utilizing Technology to Thrive and Not Just Survive in 2020” with Mike Anderson of Collision Advice. Topics included eliminating human disruption, how AI will impact collision repair facilities, electronic quality control checklists, text reminders, customer updates using technology and much more. CIECA Executive Director Ed Weidmann began the webinar by welcoming attendees and introducing Anderson. After covering antitrust and competition guidelines, Anderson dove into a discussion about eliminating human disruption. “It is no secret that more and more admin tasks are being added to collision repair facilities,” Anderson said. “Due to this fact, we, as collision repairers, must find ways to utilize technology to…
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NJ Superior Court Denies NJM Insurance’s Motion to Dismiss Class-Action Steering Lawsuit
Printed in Autobody News The Superior Court in Union County, NJ, denied a Motion to Dismiss filed by New Jersey Manufacturers Insurance (NJM) in relation to a class-action lawsuit filed in June 2019 alleging steering-related violations against non-DRP collision repair facilities. The lawsuit is being led by Sam Mikhail on behalf of Quality Auto Painting Center d/b/a Prestige Auto Body (now dissolved) and BMR Automotive Service, Inc. d/b/a Robbie’s Automotive & Collision Specialists. The decision means the lawsuit will proceed with NJM facing accusations on a number of offenses, including injurious falsehood and tortious interference with prospective business advantage, as well as violations of the NJ Antitrust Act, NJ’s Consumer Fraud Act, and the state’s Civil RICO Act. Plaintiffs are…
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AASPI Introduces New Executive Director
Printed in Autobody News As of Jan. 1, 2020, Mike Lane stepped down from his role as executive director of the Alliance of Automotive Service Providers of Illinois (AASPI) after nearly three decades. The position has been filled by Brian Wojcicki who has served as AAPI’s chief lobbyist since 2015. Wojcicki shared, “I have worked closely with AASPI’s executive director over the past several years regarding association programming and membership outreach.” “I am a practicing attorney with experience in election law and regulatory drafting as well as issues involving business and association liabilities,” Wojcicki continued. “Prior to law school, I worked on various state and local campaigns and was on staff with the governor’s office of…
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The Driving Force – Women in the Automotive Industry Presented by Kukui
Printed Autobody News On Oct. 18, Kukui Corporation’s Jimmy Lea hosted a webinar entitled “The Driving Force – Women in the Automotive Industry” where he was joined by six automotive industry experts who happen to be women as they discussed their careers and their vision of the future. Kukui’s description of the webinar pointed out, “Eighty percent of all automotive buying decisions are made by women. Every year, women spend over $200 billion on vehicle purchases and repair services. And yet, less than 20% of the total workforce in the automotive industry are women.” The panel consisted of Megan Dineff, customer service manager for Ervine’s Auto Repair; Jamie Carlson, owner of Ervine’s Auto Repair; Cindy Frasca, COO…
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Protect Your Shop From the Threat of Ransomware
Printed in Autobody News With an alarming increase of ransomware attacks plaguing the collision repair industry, cybersecurity has become an important topic for shop owners to educate themselves on for the safety of their businesses. A type of cybersecurity risk, ransomware attacks are when someone seizes control of an organization’s computer system or digital information, agreeing to release it only after a ransom has been paid. Ransomware is typically spread through phishing emails with malicious attachments or by visiting an infected website, but shops have also been hacked through open ports. After infecting the victim’s system, the ransomware virus encrypts every data file it finds and displays a demand for…
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Texas Watch Requests TDI’s Public Records on “Prevailing Rate”
Printed in Autobody News On July 17, Texas Watch, a non-profit consumer advocacy organization, contacted the Texas Department of Insurance (TDI), asking for copies of all public documents and information related to “prevailing rate” policy language. When asked why the advocacy group got involved in this topic, Texas Watch Executive Director Ware Wendell explained, “Prevailing rate is really, at base, a safety issue. If repair professionals can’t get paid enough to do the job the right way, consumers ultimately are the ones who suffer. They are under indemnified, their vehicles are devalued, and their lives are endangered. Insurers have been cherry-picking rates and forcing policy language on us that only benefits them. That…
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Femcanic Garage Podcast Highlights Women and Girls in the Automotive and Collision Repair Industry
Printed in Autobody News Although it’s 2019 and many people will claim that gender equality has been achieved, the fact remains that society identifies distinct differences between females and males. Yet, the reality is that many expectations for the “softer sex” are a construct that doesn’t quite jive with reality. This is evidenced in the automotive and collision repair industry by the constantly increasing membership levels of women-focused organizations, such as the Women’s Industry Network (WIN) and Women in Automotive (WIA), showing just how many women are actively involved in this unconventional career field. Earlier this year, Jayme Blasiman decided that these women should be highlighted so their contributions and impact to…
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LA Shop Owner Runs for State Senate
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VT Shop Owner Scores Big Short-Pay Win Against Nationwide
At the end of June, Mike Parker, owner of Parker’s Classic Autoworks in Rutland, VT received a phone call from his attorney Robert McClallen informing him that they’d finally won their short-pay lawsuit against Nationwide. “I was like, ‘Finally, hallelujah!” Parker shared. “There were definitely some useful points made in the case that could be used by shops suing for short-pays in the future, especially against Nationwide – since the Supreme Court hearing utilized a five-panel jury, this could set a precedent that shops’ attorneys would want to point out.” Initially filed in 2015, Parker’s case allowed him to stand in the shoes of 70 customers whose cars had been…
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Erica Eversman Seeks to Bring Vehicle Owners’ Perspective to NAIC as Consumer Liaison
Featured in Autobody News Monday, 08 July 2019 21:16 Written by Chasidy Rae Sisk Consumer Liaison Erica Eversman provides collision industry perspective during NAIC meetings.File photo Attorney Erica Eversman is well-known in the collision repair world for her work geared at educating shops about proper documentation as well as their responsibilities to the vehicle owners whose cars they repair. Earlier this year, Eversman was accepted as a consumer liaison for the National Association of Insurance Commissioners (NAIC) and she graciously agreed to share her thoughts and goals with Autobody News readers. Q: How did you obtain the role of consumer liaison with the NAIC? A: I applied for the position. I’m not the only consumer liaison;…
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Mike Anderson and Impacted Shop Owner Warn Industry of Computer Ransom Scheme
Featured in Autobody News Monday, 08 July 2019 15:31 Written by Chasidy Rae Sisk Over the past few months, Collision Advice’s Mike Anderson has been contacted by over a dozen shops regarding a computer ransom scheme where body shops’ computers and IT systems are hijacked and held for ransom. Unable to access their programs and documents, victims are then contacted by the hackers with instructions on how to pay the ransom, usually in bitcoin. Ryan Cropper, owner of Able Body Shops in Anchorage, AK, stopped in his shop on the Saturday before going on vacation in November 2018. He recalls, “All of the icons looked like Christmas presents and clicking on them opened a message…
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GA Insurance Commissioner Suspended as Result of $2M Fraud Case
Featured in Autobody News Thursday, 06 June 2019 18:50 Written by Chasidy Rae Sisk Georgia Insurance Commissioner Jim Beck (R) was indicted in May on 38 counts of defrauding a former employer, the Georgia Underwriting Association (GUA), for a total of more than $2 million over a five-year period. In a statement, U. S. Attorney Byung J. Pak said, “Beck allegedly pocketed a substantial amount of money to which he was not entitled while he was the GUA General Manager for Operations. To be clear, the grand jury has charged Commissioner Beck with crimes that occurred before he was elected to his current public office.” Beck denied these allegations which include money laundering as well as…
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Texas Auto Body Insurance Accountability Bill Defeated by Clock, Supporters Optimistic About Progress Made
Featured In Autobody News Texas Auto Body Insurance Accountability Bill Defeated by Clock Written by Chasidy Rae Sisk The Texas Auto Body Insurance Accountability Bill, House Bill 1348, failed to receive a second reading by the end of this legislative session, simply running out of time rather than being defeated by the bill’s opponents. House Bill 1348 was only six bills away from being heard in the House Chamber when the clock signaled the end of the session, but proponents of the bill are still optimistic about the progress that was made. John Kopriva, president of the Houston Auto Body Association (HABA), said, “The 86th Legislative session is in the books. Looking back…
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CCRE President Tony Lombardozzi Shares Views on NH House Bill 664
Tuesday, 05 February 2019 18:44 Featured in AUTOBODYNEWS Tony Lombardozzi, president of the Coalition for Collision Repair Excellence (CCRE) ASA recently announced its support of NH House Bill 664. The bill states, “An insurer shall reimburse a repairer for all repairs if a repairer follows original equipment manufacturer-recommended collision repair procedures, recommendations or service bulletins while repairing a vehicle.” ASA Washington D.C. representative Bob Redding wrote in a letter to the committee: “House Bill 664 addresses an issue of concern for consumers and repairers. The Seebachan v. John Eagle Collision Center decision reminded collision repairers of the importance of having proper repair procedures. The original equipment manufacturers’ (OEM) repair procedures are the logical repair processes to…
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The Next Generation Speaks Out on Their Collision Repair Careers
Monday, 05 November 2018 19:33 Featured in AUTOBODYNEWS v It is common knowledge in the collision repair industry that there is a shortage of incoming technicians. Over the past few years, many articles, educational seminars and programs have been dedicated to this dilemma. However, while many industry professionals have spoken about what shops can do to engage millennials and Generation Z (those born between 1995 and 2009), rarely does this information come with feedback from the young people in these age groups who have decided to join the industry’s workforce. Why did these young people pursue a career in the collision repair industry? What factors are most important when considering…
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Collision Career Institute Addresses Technician Shortage
Wednesday, 26 September 2018 18:17 Featured in AUTOBODYNEWS As the technician shortage continues to plague the collision repair industry, the topic of attracting new blood to shops has become common at events and in facilities across the country. However, once someone new is sold on collision repair, the next concern is ensuring they receive the proper training to successfully begin a career in the industry. The Collision Career Institute (CCI) has developed a means of addressing this dilemma. According to Chief Operations Officer Amber Ritter, “CCI is an apprenticeship program that consists of 3,000 on-the-job training hours plus 250 related supplemental knowledge hours. Our role is to help recruit, manage and…
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MO Shop Owner Educates, Empowers With Wheels, Women & Wine Car Care Clinic
Friday, 13 July 2018 20:05 Featured in AUTOBODYNEWS “I’ve often heard technicians say women don’t belong in a shop—what does that mean? Just do your job, and she’ll do hers!” stated Kim Barks, who co-ownsComplete Car and RV Repair in St. Charles, MO, with her father, Bob. In May, Barks hosted her first Wheels, Women and Wine Car Care Clinic at the shop in an effort to educate and empower women in their community when dealing with their vehicles. The class attracted 35 ladies, some of whom brought their daughters, inspiring Barks to teach both the current and future generations. She put a car on a lift to show the group how it works,…
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AASP/MA Welcomes Evangelos ‘Lucky’ Papageorg as Executive Director
Wednesday, 13 June 2018 22:07 Featured in AUTOBODYNEWS On May 29, AASP/MA announced its recent decision to have Evangelos “Lucky” Papageorg take over the role of executive director for the association. With previous experience as the executive director for the Massachusetts Auto Body Association and more recently running his own consulting business for the industry, Papageorg is excited to return to the role of executive director for a Massachusetts collision repair association. Papageorg shared, “I am especially pleased to be assisting the Board members as they strive to make AASP/MA the premiere collision repair association in Massachusetts. Together, we will work hard to advance the industry and benefit and assist its members as they work toward safe,…














